Privacy Policy

Finasyst Tech Private Limited (“Finasyst”/”Company”) including online platform(s) and other platforms own by Finasyst Tech Private Limitedand “Mobile App/Web App” (Collectively “Websites/Platforms”) recognizes the importance of maintaining your privacy.

Our Websites/Platforms are committed to maintain the confidentiality, integrity and security of all information of its users. This Privacy Policy describes how our Company its Websites/Platforms collects, stores, handles and transfer certain information received from you via the use of the Websites/Platforms on a need basis. This Privacy Policy applies to the visitors to our Websites/Platforms/platforms and our existing and future customers. By visiting and/or using our Websites/Platforms, you are accepting and consenting to the practices described in this Privacy Policy.

By using or continuing to use our Websites/Platforms you agree to our use of your information (including sensitive personal information as defined under the Information Technology Act 2000, applicable rules, notification etc.) in accordance with this Privacy Policy, as may be amended from time to time by Finasyst at its sole discretion.

1.Undertaking by User
I hereby understand and agree that the information given by me in this page, related and subsequent pages, is with my full consent. Further, I have been thoroughly explained about each and every aspect of this page, the user consent, terms and conditions, privacy policy and related pages and I have completely understood it and the details given here are with my consent. The information/details including but not limited to my Aadhar Number, PAN number, Mobile number and any other information sought in the App of Finasyst (“App/Webpage/Other digital means”) are taken with my consent. I also give my consent to fetch, through available sources, any data, including but not limited to credit information report, Aadhar Details, PAN Details, Details fetched from my mobile number, my land record and other verification data/documents/reports from the details given by me here and further give my consent to analyse the said details given by me I/We authorize Finasyst Tech Pvt. Ltd. & its representatives to call me or SMS me with reference to our registration with them for enabling loans to me and/or our member farmers. Further, I also give my consent for an one time access to my mobile for uploading the documents required to complete my registration upload the documents required for registration. This consent will override any registration for DNC / NDNC.

I/We authorize Finasyst Tech Pvt. Ltd. & its representatives to use the data shared by us for enabling loans. I/We shall furnish all other information that may be required in connection with my/our registration to enable loan to me/us and that, subject to the data privacy regulations stipulated by Reserve Bank Of India (RBI), such data/information may also be exchanged by you with an agency you may deem fit and you, your representatives or lenders or any other agency as authorized by you, may at any time, inspect/ verify my/our assessment of account etc. in my/our premises; further agree that my/our loan shall be governed by the rules of the lenders which may be in force from time to time.

2.This Privacy Policy is applicable to all Customers from whom Finasyst Partners/Business Partners/Agents collects required information for the Credit Product facilitated through its Lender Partners.

3.Definitions:

• “Credit Product” shall mean the facilitation of loan extension to the customers through its Lender Partners.
• “Customer(s)” shall mean such person desirous of availing the Credit Product.
• “Finasyst Partners/Business Partners/Agents” shall mean such personnel/entity who are onboarded by Finasyst for services in connection with the Credit Product facilitated through its Lender Partners.
• “Lender Partners” means and includes a bank, NBFC (Non Banking Finance Company), association, company, partnership or any such entity whose facilities are used by Finasyst to facilitate Credit Product to its Customers.

4.This Privacy Policy is published in compliance of:

• Section 43A of the Information Technology Act, 2000
• Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”) “Personal Information” and “Sensitive personal data or information” shall be as defined under the SPI Rules.
• Applicable laws/ guidelines issued by Reserve Bank of India

5.In order to avail the Credit Product facilitated by Finasyst(“Purpose”), Customer(s) are required to provide such information and data (“Personal Information”), classified as ‘Sensitive Personal Information’ under Regulation 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPI Rules”) and such other information as mentioned below to Finasyst through the Finasyst Partners/Business Partners/Agents. Personal Information provided in acceptance of this Policy shall amount to written consent under Regulation 5 of the SPDI Rules.

• Sr.No : 1
  Type of Information : Basic details like Name, Age, Gender, Date of Birth, Mother’s name, Father’s name, Address, Occupation, Marital Status, Photograph, Income details, land details etc.
  Purpose of Collection : Primary Due Diligence & Primary Underwriting
  Storage period : Permanent
• Sr.No : 2
  Type of Information : PAN Card
  Purpose of Collection : Verify Identity
  Storage period : Till Lender Partner approves/ rejects the Loan
• Sr.No : 3
  Type of Information : Driving License
  Purpose of Collection : Verify Identity and Address
  Storage period : Till Lender Partner approves/ rejects the Loan
• Sr.No : 4
  Type of Information : Voter ID
  Purpose of Collection : Verify Identity and Address
  Storage period : Till Lender Partner approves/ rejects the Loan

6.Customer(s) hereby provides his/ her consent share the above information collected to any of the Lender Partners for the Purpose.

7.Any information collected by Finasyst from the Customer(s) through the Finasyst Partners/Business Partners/Agents shall only be stored by Finasyst in servers located in India, incompliance with applicable Laws.

8.Customer(s) shall have the right to revoke consent given for the collection, use, storage, and/ or disclosure to any third-party of any or all information collected at any time by writing to/ contacting our Grievance Officer. Additionally, the Customer(s) shall also have the right to have their information deleted from the records of Finasyst by writing to/ contacting our Grievance Officer.

9.Finasyst may receive information about the Customer(s) from other sources, add it to the record maintained by it and treat it in accordance with this Privacy Policy.

10. Finasyst takes utmost care of Customer’s Personal Information and/or Sensitive Personal information and it shares such information with its employees and third- party facilities providers on a strictly “need to know” basis. Hence, Finasyst takes all such steps to ensure that electronic records are valid under the Information Technology Act, 2000 as amended from time to time and notifications and rules framed thereunder.

11. Finasyst may share the sensitive Personal Information to any third party/Service Provider/Alliance Partner without obtaining the prior consent of the Customer(s) in the following limited circumstances:

• When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences.
• Finasyst proposes to share such information within its group companies and officers and employees of such group companies and/or third party service provider for the purpose of processing Personal Information on its behalf.
• Finasyst may use third-party advertising companies and/or within group companies to serve ads when the Customer(s)’s visits the Website. These companies may use Personal Information about the Customer(s)’s visit to the Website and other websites in order to provide advertisements about goods and services of interest to the Customer(s).
• Finasyst shall transfer information about the Customer(s) in case Finasyst is acquired by or merged with another Company.
• Finasyst may share the personal information with the Service Provider, in case the Customer(s) shows interest in Applying for Customer(s).

12. As Per PMLA (Prevention of Money Laundering Act 2002) guidelines and Securities and Exchange Board of India (Investment Advisers) Regulations, 2013 records need to be maintained for a period of up to 10 years from the closer / deletion of account. In the event of any legal / regulatory proceeding is pending we can retain records for a longer period as may be asked by regulatory / statutory authorities.

13. Finasyst takes appropriate security measures in compliance with Applicable Law to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. In the event, any of your data breach occurs on account of our negligence, actions or omissions, Finasyst shall intimate the Customer(s) within a reasonable time.

THE DATABASE IS STORED ON SERVERS SECURED BEHIND A FIREWALL; ACCESS TO THE SERVERS IS PASSWORD-PROTECTED AND IS STRICTLY LIMITED. HOWEVER, AS EFFECTIVE AS OUR SECURITY MEASURES ARE, NO SECURITY SYSTEM IS IMPENETRABLE. WE CANNOT GUARANTEE THE SECURITY OF OUR DATABASE, NOR CAN WE GUARANTEE THAT INFORMATION YOU SUPPLY WILL NOT BE INTERCEPTED WHILE BEING TRANSMITTED TO US OVER THE INTERNET. AND, OF COURSE, ANY INFORMATION YOU INCLUDE IN A POSTING TO THE DISCUSSION AREAS IS AVAILABLE TO ANYONE WITH INTERNET ACCESS.

14. Modifications

Finasyst may revise these terms at any time. Please check this page available on our website from time to time to take notice of any changes we made. In the event you continue to use our services and/ or browse our Website, you consent to be bound by the modifications as well.

15. User Consent:

Please ensure that you carefully read this FINASYST Account User Consent Form, before signifying your assent thereto.

FINASYST ACCOUNT USER CONSENT FORM

I, have opened an account with Finasyst Tech Private Limited (“FINASYST”) on their application (“App/Webpage/Other digital means”) to avail of certain services (“Services”) rendered via the App/Webpage/Other digital means.

I acknowledge that I will be bound by the Terms & Conditions, Privacy Policy and any and all documentation specified by FINASYST in relation to my account on the App/Webpage/Other digital means.

I acknowledge that in order for FINASYST to provide the Services, it is essential for FINASYST or its designated financial institutions or banks (“FINASYST Associates”) to access and obtain both hard and soft copies of all my documents, reports, and such other such information including but not limited to (“Credit Information”) maintained with the Credit Information Bureau (India) limited (“CIBIL”), Equifax Credit Information Services Private Limited (“Equifax”), Trans Union, Experian or CRIF High Mark and/ or any other credit rating agencies (together, “Credit Agencies”) and other documents/reports/information.

“I agree to the terms and conditions and privacy policy of Decentro and Equifax” and also “I hereby request you to inform me of my credit score on my registered email ID/SMS, and authorize Equifax to provide the same to Decentro Tech Private Limited, on my behalf”. Further, in order for me to avail of these Services, FINASYST or the FINASYST Associates require(s) access to obtain copies of my Credit Information and other verification documents/reports/information. Therefore, I do hereby specifically authorize FINASYST and FINASYST Associates to access and obtain copies of my Credit Information from the Credit Agencies and other verification documents.

Please consider any request including but not limited to Credit Information and other verification documents/reports/information from FINASYST and FINASYST Associates as a request for and on my behalf and under my express authorization.

I, further, do hereby authorize FINASYST and the FINASYST Associates to do all acts on my behalf as may be necessary including to execute/ sign application(s), make payment of applicable fees and generally do all other acts as may be necessary to receive, on my behalf and at my request, including but not limited to the Credit Information from the Credit Agencies, Aadhar Details, PAN Details, Details fetched from my mobile number, land records from third party sources and other verification documents/reports/information from relevant agencies/authorities.

I hereby confirm that, all the powers hereby conferred may be exercised by an officer(s) or manager(s) / agent(s) / employee(s) of FINASYST and/ or FINASYST Associates who is (are) duly authorized by FINASYST and/ or the FINASYST Associates.

I further acknowledge that any information, including but not limited to the Credit Information obtained from the Credit Agencies, Aadhar Details, PAN Details, Details fetched from my mobile number, land records and other documents/reports/information from relevant agencies/authorities, shall be maintained and used only in the manner provided for in FINASYST’s Terms & Conditions,Privacy Policy, Terms of Use and other such policies .

I acknowledge that FINASYST and/ or FINASYST Associates may, use any information, including but not limited to my Credit Information, Aadhar Details, PAN Details, Details fetched from my mobile number land record/details and other relevant documents/reports/information from relevant agencies/authorities, to provide its Services that may even include dissemination of the Credit Information and other information.

I shall be solely liable, and indemnify and hold harmless FINASYST and FINASYST Associates for and against, any and all third party claims and/or damages of any kind, arising from or in connection with: (a) any misrepresentations, incorrect information or omission of any critical information in my application; or (b) facilitating access to, obtaining copies of or furnishing not only my Credit Information Aadhar Details, PAN Details, Details fetched from my mobile number and land details/record but also other information based on this consent form, and shall not at any time hold FINASYST or its affiliates/ FINASYST Associates and their respective officers, directors, employees or representatives liable in this respect.

I hereby also confirm that I have only appointed FINASYST or the FINASYST Associates to be my authorized agent/representative for collection of not only my Credit Information,Aadhar Details, PAN Details, Details fetched from my mobile number and land details/record but also for other information and for submitting my details to appropriate financial agencies.

I shall at all times co-operate with FINASYST or the FINASYST Associates and execute and deliver to them such instruments and documents and take such other actions as may be required by them, from time to time, in connection with this consent form. If you wish to revoke your consent, please contact us at revoke@finasyst.in.

In addition to above terms and conditions I have also, thoroughly, gone through the following policies and mechanisms of Finasyst Tech Private Limited:

• Disclaimer
• Grievance Redressal Mechanism)
• Intellectual Property Policy
• Privacy Policy
• Revocation of Consent
• Terms of Use

For further details, please visit our website www.finasyst.in.

I hereby acknowledge and accept all the aboveterms and conditions, policies and mechanisms mentioned above.

16. Others Terms:

1. Controllers of Personal Information
   Your Personal data/information will be collected and stored at servers located in India by Finasyst Tech Private Limited along with its parent company (including its, representatives, affiliates, and its business partners).
2. What Personal Information we gather about you
   The information we learn from customers helps us personalize and continually improve your experience at the Websites/Platforms. Here are the types of information we gather.
   We receive and store any information or document you enter or upload on our Websites/Platforms or give us in any other way, in line with the product or service opted by you and as required by us or our business partners, including but not limited to your personal information like first name, last name, email address, date of birth, residence city, PAN, Aadhar, Credit History, Land Details, ITR, Income details etc. You can choose not to provide certain information but then you might not be able to take advantage of many of our services and features. We neither collect nor store your biometric information. We may also have one time access to your camera, microphone, location and mobile device and store such information only for the purpose of onboarding or KYC requirements of us or our Partner with your explicit consent. in accordance with the Digital Lending guidelines issued by RBI and as amended from time to time· We might receive information about you from other sources and add it to our account information.
3. We Collect Cookies
   We receive and store certain types of information whenever you interact with us. For example, like, we use “cookies” and we obtain certain types of information when your web browser accesses our Websites/Platforms or advertisements and other content served by or on behalf of our Websites/Platforms on other Websites/Platforms. A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Session ID cookies may be used by our Websites/Platforms to track user preferences while the user is visiting our Websites/Platforms. They also help to minimize load times and save on server processing.

    

   Most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Websites/Platforms of its manufacturer.

   However, because cookies allow you to take advantage of some of our Websites/Platforms essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not able to use any of our Websites/Platforms products and services that require you to Sign in.

4. How do We Use The Information
   Finasyst collects your information when you register for an account, when you use its products or services, visit its Websites/Platforms pages. When you register with our Websites/Platforms, you are asked for your first name, last name, state and city of residence, email address, date of birth, sex, PAN, Aadhar, Credit history, Land details, ITR, Income details etc. Once you register at our Websites/Platforms and sign in you are not anonymous to us. Also, you are asked for your contact number during registration and may be sent SMS, notifications about our services to your wireless device. Hence, by registering you authorize Finasyst Tech Private Limited (including its business partners and affiliates) to send texts and email alerts to you with your login details and any other service requirements, including promotional mails and SMS,even if you have registered yourself under DND or DNC or NCPR services. Your authorization shall be valid as long as your account is not deactivated or unless you withdraw your consent our Websites/Platforms may based on your consent also have one time access to your mobile device including camera for the purpose of service facilitation and ease of access to our Websites/Platforms for the various services opted by you and in compliance with applicable laws.
   Purpose for collecting information:
   

    

   1. Assist us or our business partners in facilitating and delivering services to you, process payments and your applications, communicate with you about products, services and promotional offers.

   2. Respond to queries, or requests submitted by you, and resolve your grievances/issues/problems with any services supplied to you.

   3. Administer or otherwise carry out our obligations in relation to any agreement with our business partners.

   4. Send you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers or products/services, or third-party offers or products/services with whom Finasyst Tech Pvt.Ltd has a tie-up.

   5. Use your information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

   6. Use this information to improve our platform, prevent or detect fraud or abuses of our Websites/Platforms and enable third parties to carry out technical, logistical or other functions on our behalf. We may combine information we get from you with information about you we get from third parties.

   7. Send you notices, communications, and recommend services that might be of interest to you update our records and generally maintain your accounts with us, display content and customer reviews.

   8. When you provide your contact details, we will use it to send you general notices or important news about your account, request your feedback or opinions and provide updates on special deals and offers that might interest you.

   9. File storage permissions on android/iOS and Websites/Platforms for uploading customer documents are obtained for the purpose of processing customer applications by our Partners.

   10. Finasyst Websites/Platforms may based on your consent also have one time access to your mobile device including camera for the purpose of service facilitation, ease of access and logging in to our Websites/Platforms for the various services opted by you.

   11. As otherwise provided in this Privacy Policy and in compliance with the applicable laws.
       

Some features of our Websites/Platforms or our Services will require you to furnish your personally identifiable information as provided by you under your account section on our Websites/Platforms.

5. Disclosure to Third Parties

Finasyst Tech Pvt Ltd will not sell or rent or otherwise disclose your information for commercial purposes to anyone in a way that is contrary to the commitments made and/or other than as set forth in this Privacy Policy. Notwithstanding the foregoing, we may share your information to third parties including our group Company, employees, agents, business partner (Banks/NBFCs),CICs, Payment Aggregator and Service Providers we have a tie up with and any of our affiliates, for the purposes as set out in this Privacy Policy.

These third parties are required to handle your information using the same level of care and confidentiality as is followed by Finasyst and any accessing or processing of your information by these third parties is in accordance with contractual terms, applicable laws and our instructions and subject to your consent. For the purposes of this paragraph, “Affiliate” shall mean, as to any Person, any other Person that, directly or indirectly, controls, or is controlled by, or is under common control with, such Person. (The term “control” (including, with its correlative meanings, “controlled by” and “under common control with”) shall mean the possession, directly or indirectly, of the power to direct or cause the direction of management or policies of a Person, whether through the ownership of securities or partnership or other ownership interests, by Contract or otherwise. The term “Person” includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association, or any other entity).

Finasyst may also share, and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of Finasyst business or upon the merger, reorganization, or consolidation of it with another entity on a basis that it is not the surviving entity

Without your Consent, we limit the collection and use of your personal information. We may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner. Such information does not identify you individually. Access to your Account information and any other personal identifiably information is strictly restricted and used only in accordance with specific internal procedures, and for the purposes set out in this Privacy Policy, in order to operate, develop or improve our services. We may use third party service providers to enable you to provide with our services and we require such third parties to maintain the confidentiality of the information we provide to them,under our contracts with them.

We may also share your information, without obtaining your prior written consent, with government agencies mandated under the law to obtain information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or where disclosure is necessary for compliance of a legal obligation. You agree and consent for our Websites/Platforms to disclose your information, if so required, under applicable law.

There are number of products/services such as loans, credit cards, mutual funds, offered by third Parties on our Websites/Platforms, such as lenders, banks, credit card issuers. If you choose to apply for these separate products or services, disclose information to these providers, then their use of your information is governed by their privacy policies in addition to the Privacy Policy of our Websites/Platforms. Finasyst is not responsible for their privacy policies.We encourage you to visit and read about the privacy notices and procedures adopted by these third parties/providers, when you apply for their products or services. Finasyst holds no responsibility for the content of the privacy policies or terms of use etc. of these third party Websites/Platforms.

6. Data Storage

Finasyst stores your personal information only at servers located in India. Finasyst may retain your information including personal information as the same may be required to provide you the services for the product that you have inquired or opted and for as long as it is required for the above purpose or mandated in our arrangements with our business partners. Retention of information is done as per this policy subject to compliance with applicable law/regulatory requirements in India.

In following situation, Finasyst may retain your information for an extended period (i) in case of requirement of any investigations under law or as part of any requirements before courts/tribunals/forums/commissions etc; (ii) to enhance/improve our products/services and (iii) as required under contractual arrangements with business partners.

7.What Is Your Control Over Your Personal Information That’s Collected And Used Online.

It’s important to note that the information we use about you helps us provide you with products, services and experiences that benefit you. You have the ability to control how your non-personal information is collected and used online.

You also have the ability to choose what personal information, including what sensitive personal information (i.e. your financial information) you provide to us, restrict disclosure of your information to third parties, however, please note that this may affect your seamless access to such product/ service as opted by you. However, if you choose not to provide all of the mandatory information and data that is requested of you, we may not be able to provide you with the Services that you have subscribed to.

We believe you should be able to choose what kinds of information you receive via email/SMS. If you do not want to receive marketing materials by email/SMS, just indicate your preference on the contact information for your account or the ‘opt-out’ or unsubscribe link provided in our marketing emails and you can also write to us at care@finasyst.in. Please note that it may take about 10 days to process your request. Please keep in mind that we will continue to notify you by email /SMS/via phone calls regarding your services with us, even after you have opted out.

You can review the information that you have provided to us by logging into your account at our Websites/Platforms and correct or amend any personal information or sensitive personal data or information to ensure that the information or data you provided us is accurate and/or not deficient. Finasyst is not responsible for the authenticity of any personal information or sensitive personal data or information supplied to it by you or any third party.